T: 01293 265777 | E: hello@kalara.co.uk
or click here to fill in our contact form
T: 01293 265777 | E: hello@kalara.co.uk
or click here to fill in our contact form
Kalara are a trusted IT provider supplying a host of IT Solutions,
services and support across the UK.
We are unique. Our proactive approach ensures that we understand
the mechanics of your organisation, your needs and that we exceed every
expectation for service delivery.
The core of our business is IT management, support and professional
services. Our core is surrounded by industry leading solutions to protect and serve your business.
Based in West Sussex, in the heart of the South East, Kalara provide IT Services across the UK.
We are everything you should expect from a first-class IT Provider, one that embeds into your organisation as a key IT Team, supporting your organisation and delivering scalable IT Solutions on which to grow your business. Here are the five steps to getting started with Kalara for your organisation’s IT support.
Identifying key drivers for choosing a new IT provider
The decision to engage and the drivers of that decision are central to understanding how to make the transition as seamless as possible. This is not a decision made lightly and our core approach is to understand what tipped you over the edge? Poor service, a security breach, lack of strategic fit, unplanned costs or perhaps your existing team needs extra capacity? Understanding this helps prioritise your central needs.
Determine how to reduce total cost of IT
We will understand how to manage total cost of ownership over the long term not just short-term discounts that lead to an increase in costs further down the line. Working together we will produce a proposal that helps you manage costs over several years as well as driving value into your business through efficiencies and automation.
Evaluation of your current IT infrastructure
Before you make any substantial changes we conduct a thorough investigation into your IT infrastructure and systems ensuring both parties have the same insight. This builds up a picture of your estate enabling the best approach for the onboarding process, as well as identifying efficiencies and cost savings.
Understanding risk and planning mitigations
A dedicated Senior Technical Lead from Kalara is assigned to every client we onboard, following our robust project management principles. Once agreements are signed, we will conduct a detailed risk analysis and plan mitigations. We will set up communication structures, agree key milestones and establish call routines.
Allow our technical expertise to do the hard work
Kalara will be involved in all communication with incumbents during the transition process, ensuring that all the detail is taken care of so you don’t have to worry. In our experience existing providers want to ensure their exit is as smooth as possible and are unlikely to be obstructive, partly for reputation, but also because they are working with fellow technical peers. Once the wheels are set in motion you may be surprised as to why you didn’t make the decision sooner.
Understanding the need, designing the plan, delivering the project – Professional IT Services from Kalara....
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